At Carmods Official, we are dedicated to providing high-quality car modification products and accessories. Please review our exchange policy below.

1. No Returns, Only Exchange

We do not accept returns. However, we offer exchanges under the following conditions:

✅ The item must be unused, undamaged, and in its original packaging.
✅ The exchange request must be initiated within 3 days from the date of delivery.
✅ Proof of purchase (receipt or order confirmation) is required.
✅ Custom-made or personalized products are not eligible for exchange.

2. Non-Exchangeable Items

Certain items cannot be exchanged:

❌ Custom-made or personalized car accessories.
❌ Items purchased on sale or clearance.
❌ Electronic components that have been installed.
❌ Products damaged due to improper installation or misuse.

3. Exchange Process

To initiate an exchange:

🔹 Step 1: Email us at support@carmodsofficial.com with your order details, reason for exchange, and images (if applicable).
🔹 Step 2: Once approved, you will receive exchange instructions, including the return address for the item.
🔹 Step 3: Ship the item back at your expense, unless the exchange is due to our error (e.g., wrong or defective item received).
🔹 Step 4: After inspection, the replacement item will be shipped to you within 15 business days.

4. Shipping Costs

📦 Exchange shipping fees are the customer’s responsibility, unless the exchange is due to an error on our part.

5. Contact Us

For any exchange inquiries, contact our support team:
📧 Email: support@carmodsofficial.com
📞 Phone: +91 88895 59559